Aged care and disability support services

Find information about the different support services available for seniors, people with a disability and carers.

Services and programs to help you at home and in the community

If you, or someone you love need support to remain living independently in their own home, this page provides information on a range of home and community-based services that are available. This includes access to services for people who are frail, aged, or living with a disability, including their carers.


Services for residents over 65 years of age

Commonwealth Home Support Programme (CHSP)

The Commonwealth Home Support Programme (CHSP) helps senior Australians access entry-level support services to live independently and safely at home.

If you’re having trouble with everyday tasks and feel that a little support could improve your health and wellbeing, CHSP could be right for you. To be eligible for this program, you must be aged:

  • 65 years or older (50 years or older for Aboriginal or Torres Strait Islander people), or
  • 50 years or older (45 years or older for Aboriginal and Torres Strait Islander people) and on a low income, homeless, or at risk of being homeless.

Silver Chain Victoria was appointed by the Commonwealth Government as the new provider of CHSP services for Moorabool Shire residents over the age of 65 years, effective 1 July 2022. 

More information about Silver Chain is available on their website.

Types of services provided under CHSP can include:

  • Domestic Assistance
  • Personal Care
  • Flexible Respite
  • Centre Based Respite
  • Social Support – Group
  • Social Support – Individual
  • Home and Property Maintenance
  • Occupational Therapy
  • Home Modifications
  • Delivered Meals


Services for residents under 65 years of age

Home and Community Care Program for Younger People (HACC-PYP)

The Home and Community Care Program for Younger People (HACC-PYP) provides support for younger people with disabilities whose capacity for independent living is at risk.

mecwacare was appointed by the Victorian State Government as the new provider of services to Moorabool residents under the age of 65 who require supports in the home or community, effective 1 July 2022. 

More information about mecwacare is available on their website.

Types of services provided under HACC-PYP can include:

  • Domestic Assistance
  • Personal Care
  • Social Support Activities
  • Respite
  • Home and Property Maintenance
  • Delivered Meals


How to access home support services

For Moorabool Shire residents aged over 65 years who need support in the home, approval through My Aged Care is required to access services. My Aged Care will assess your needs and identify the relevant aged care services available through the Commonwealth Home Support Programme (CHSP). CHSP is a government-funded program to help you live independently in your home.

The My Aged Care staff will help guide you to the services you may need. Make sure you have your Medicare card ready when you call them. 

Visit the My Aged Care website or call My Aged Care on 1800 200 422.

For residents under 65 years of age, supports can be accessed by contacting mecwacare directly on 1800 163 292 or 03 8573 4980. Alternatively you can email the Central Intake team on


Update to Council's services

From 1 July 2022, Moorabool Shire Council is no longer a provider of  aged care and disability services in the home. Further information related to the announcement of Council's decision to withdraw from services including the media press release and Frequently Asked Questions for the community is available below:

Media Release(DOCX, 252KB) May 2022

CHSP FAQ Document(DOCX, 292KB) May 2022

HACC-PYP FAQ Document(DOCX, 293KB) May 2022

Media Release(DOCX, 254KB) March 2022 



Contacting Moorabool Shire Council

Council is committed to advocating for the aged and disability sectors of the community to ensure best outcomes for residents. Council’s involvement and advocacy will be achieved through Council’s Age Well Live Well strategyDisability Access and Inclusion Plan, annual Disability Access and Inclusion awards, Positive Ageing Advisory Committee, Disability Access and Inclusion Advisory Committee in addition to the many other short-term and long-term projects.

Through this work, Council will continue to support community connections and inclusion, and in particular assist aged and disability community members to connect with suitable providers and health care services within the Shire. 

You can contact Moorabool Shire Council by calling 03 5366 7100 or emailing