As part of our promise to you and in line with our Customer Charter, we recognise the importance of a great experience for all. Our annual Community Satisfaction Survey is your chance to give us feedback so we can keep improving. We also survey you after we resolve your enquiry, if you provide us your email.
Each year a state-wide community satisfaction survey is carried out throughout Victoria local governments. Participation in this survey is optional, but we believe strongly in its value.
Read the full Community Satisfaction Survey report for 2022(PDF, 3MB)
Waste management (down four points from 2021) and the appearance of public areas (down five points) were Council’s highest rated service areas in 2022.
Community Satisfaction Survey 2021(PDF, 3MB)
Community Satisfaction Survey 2020(PDF, 6MB)
Community Satisfaction Survey 2019(PDF, 2MB)