Find out what steps to take if you are suffering from nuisances such as noise or odour. Council can assist you to control these factors or take action to remedy identified problems.
Residential Complaints may fall under the nuisance provisions under the Public Health and Wellbeing Act 2008. If you are experiencing ongoing and unreasonable noise or odour problems in a residential area there are a few things you can do before making a formal complaint to Council. Click below to find out more. If you experience difficulties please contact our Environmental Health Unit on (03) 5366 7100.
Please note: If the concerns involve industrial sources and premises such as sewage treatment facilities, abattoirs, animal renderers, landfills and composting facilities activity, you will need to lodge a complaint with the Environmental Protection Authority.
Information about neighborhood noise how how to deal with it
If you are experiencing ongoing and unreasonable odour problems in a residential area there are a few things you can do before making a formal complaint to Council.