If there is an urgent situation requiring immediate, you can contact us 24/7 on 5366 7100 and select the relevant option.
Option 1: Emergency animal control
Option 2: All other emergencies
Online
You can submit an online request or complaint.
Our online requests are monitored Monday to Friday 8.30am-5pm
Chat
You can chat online with us Monday to Friday between 9am - 4.30pm.
Phone
Call us on 5366 7100 Monday to Friday 8.30am-5pm
Option 2: Make or discuss a payment
Option 3: Aged Care services
Option 4: Maternal and Child Health Services
Option 5: Lerderderg Library
Option 6: Planning and Subdivision inquiries
Hold for all other enquiries
We can also be contacted outside of business hours for the following services:
Option 1: Emergency animal control
Option 2: All other emergencies
Email
Send us an email anytime to info@moorabool.vic.gov.au
We check our emails during business hours and will get back to you as soon as we can.
In-person
Lerderderg Library
215 Main Street, Bacchus Marsh
Open: Monday to Friday 8.30am-5pm
Saturday 9am-2pm
Ballan Office
Status: Open
15 Stead Street, Ballan
Open: Monday-Friday 8.30am-5pm
Darley Civic and Community Hub
Status: Open
182 Halletts Way, Darley
Open: Monday to Friday 8.30am-5pm
Mail
Write to us at PO BOX 18, Ballan, Victoria 3342.