Renew your pet registration

As a requirement under the Domestic Animals Act 1994, all dogs and cats over the age of 3 months are required to be registered with Council and registrations are to be renewed every year.

If your cat or dog is already registered with council, you will be sent a renewal notice when it is time to re-register your pet. Registrations are due on the 10th of April every year.

If any of yours of your pets details have changed, it's important that you let us know, you can let us know via the update your animal details page.

If the change of details will mean a change in fees eg. your pet has now been desexed, or a pet had passed away, please allow us to update your details first before attempting to pay.

Once you receive your renewal notice and have checked that all the details are up to date, you can pay using any of the following methods:


You can pay your animal registration renewal using BPay from your financial institution's online, mobile or telephone banking facility.

To do this you will need the biller code and reference number, these details can be found on your renewal notice.

If you do not have your renewal notice you can contact us to find out your BPay details.

Aus Post

You can pay over the counter at any Australia Post Office outlet, over the phone or via the Post Billpay website.

If you are heading to an Australia Post Office outlet, be sure to take your renewal notice with you as they will need the BillPay code and biller reference numbers which are on the renewal notice.


You can pay your animal registration renewal over the phone with a credit or debit card with our customer service team by calling us on (03) 5366 7100 

In person

You can pay your animal registration renewal at any of our customer service offices, our offices are located at:  

Ballan Office 

15 Stead Street, Ballan
Open: Mon - Fri: 8.30am - 5pm

Darley Civic and Community Hub
182 Halletts Way, Darley
Open: Mon - Fri: 8.30am - 5pm

Lerderderg Library 
215 Main Street, Bacchus Marsh
Open: Mon - Fri 8.30am - 5pm
            Sat 9am - 2pm

EFTPOS facilities are available at the desk and all major credit cards are accepted. Cash and cheques are also accepted.


You can mail us a cheque for your animal registration renewal to PO Box 18, Ballan VIC 3342.