Freedom of Information
Please note that current COVID-19 measures may impact request processing. Applicants will be kept well informed throughout the process.
Accessing public information
Any information which is required to be publicly available you can get from Council. This information should be on our website or you can call us on 03 5366 7100.
To see what information we can make publicly available please take a read of our Public Transparency Policy. The Policy also shows what transparency means to Council and its importance in our decision-making processes.
Should the information not be published or available publicly through Council, you can submit a Freedom of Information request.
What is Freedom of Information (FOI)
You have a legal right of access to documents in Council's possession that were created on or after 1 January 1989. Certain documents that protect the public interest and private and business affairs may not be available.
This is called the Freedom of Information Act 1982 (Act).
Types of information available
You can request access to certain documents, such as:
- a document containing your personal information
- a policy document
- a decision-making document
You may also request we amend or remove any incorrect, incomplete, or misleading information we hold about you.
How you can make an FOI request
Your request will be in writing, so please gather up:
- Specific information or documents you are after
- Evidence of your identity, such as a copy of your drivers licence
- Written authorisation should you be seeking information on behalf of someone else, such as a lawyer acting on behalf of their client