Webinar: How to create inclusive guest experiences that drive bookings

Next date: Tuesday, 27 May 2025 | 11:00 AM to 12:00 PM

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Join Tourism Midwest Victoria for a free online webinar designed to help your businesses create more inclusive, welcoming experiences for LGBTIQ+ guests.

Led by Charlie Douty, Founder of Welcome With Pride, this session will explore how LGBTIQ+ inclusive tourism is not only the right thing to do, but a smart business decision. You’ll hear inspiring success stories from operators who are leading the way in inclusive practice, and discover simple steps your business can take to foster a safe, respectful, and welcoming environment for every guest.

You’ll also learn how to access free, TMV-supported staff training, created to support businesses of all sizes in their journey toward genuine inclusion.

What you’ll gain:
• Practical tools for creating inclusive experiences driving guest satisfaction and loyalty
• Insights into how inclusive practice enhances staff culture and guest satisfaction
• Real-world examples from tourism businesses across Australia
• Access to free training for your team to deliver stand-out inclusive experiences, driving repeat and referral bookings, delivered by Welcome with Pride supported by Tourism Midwest Victoria.

Who should attend:

  • Tourism and hospitality operators, managers, business owners, and front-line staff across the Midwest Victoria region.
  • Time-poor businesses looking for easy, high-impact ways to improve guest experience and tap into the high-value LGBTIQ+ travel market.

 

When

  • Tuesday, 27 May 2025 | 11:00 AM - 12:00 PM

Location

Online

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