Information on rates, valuations and charges.
Looking to pay your rates? You're in the right place! You can pay your rates in various ways including BillPay, BPAY, direct debit, in person, or over the phone.
Need help understanding your rates? The rates and charges you pay are determined by the property valuation and its purpose.
General information about payment of rates
If you are a property owner, ratepayer, or animal owner, you must notify us of any changes to your mailing address or name.
Valuations are determined as part of the annual general valuation process by the Valuer-General Victoria.
Request to receive your rates by email
For the 2025/26 financial year, you may be entitled to receive a rates rebate up to $316.00. The rebate applies only to the principal place of residence of the pension cardholder.
Request a copy of a rates notice