Pay your rates

You can pay your rates through the following ways:


Australia Post Billpay

You can pay over the counter at any Australia Post Office outlet.

Call 13 18 16 or log on to the Post Billpay website.

BillPay code and biller reference numbers can be found on your annual rate notice.

Or contact Council’s Revenue Services Team on (03) 5366 7100.





You can pay your rates directly from your cheque, savings, or credit card account.

Biller code and biller reference numbers can be found on your annual rate notice or by contacting Council’s Revenue Services Team.

Call the team on (03) 5366 7100.


Direct debit

Direct debit

Complete a Direct Debit Request form to have your rates and charges automatically deducted. 

Please check with your financial institution to confirm whether your account is suitable.

You can terminate a direct debit authority at any time by advising Council in writing no less than 7 days before the next scheduled debit drawing.

Download a Direct Debit Request.docx(DOCX, 50KB) or Direct Debit Request(PDF, 223KB)

For further information, please call us (03) 5366 7100.




Bring your rate notice to the Customer Service desk at one of our offices: 

  • 15 Stead Street, Ballan
  • 215 Main Street, Bacchus Marsh
  • 182 Halletts Way, Darley

EFTPOS facilities are available at the desk and all major credit cards are accepted.




Find your details

Get your details ready. Your rate notice contains your reference number.

Have your credit card ready.

Pay over the phone

Call (03) 5366 7100 to pay your rates over the phone.