Report a missed bin

  • If your bins were placed out correctly and on time, you can arrange for bins to be collected if they have been overlooked
  • After submitting your form or contacting Council, someone will call you back to arrange a time to collect your bin
  • Leave your bin out and, depending on where you live, it will be collected within about 24 - 72 hours

Points of note

  • Please ensure you pack your bins correctly and don't overfill them. 
  • The trucks are fitted with cameras that record which bins are presented for collection.
  • If a bin is half emptied, we cannot return to collect it.

Continue to fill out the Advise a missed bin collection form

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