Changes to bin collection routes are now in place. All residents impacted by the changes have received a letter outlining new collection days.
Our Customer Charter will continue to evolve through continued feedback received from you - our customers.
Our promise to you around providing a prompt response.
As we strive to always be better, there are a few things we need your help with.
If you're not happy with our service, you can submit a complaint to us and we will follow it up.
We are committed to providing services that are consistent, reliable, easy to use, and meet your needs. And we regularly share how we are doing.
We have developed the following service commitments to ensure the consistent and timely delivery of community services in a transparent and responsible manner.