Our Customer Charter will continue to evolve through continued feedback received from you - our customers.
We are committed to providing services that are consistent, reliable, easy to use, and meet your needs. And we regularly share how we are doing.
If you're not happy with our service, you can submit a complaint to us and we will follow it up.
We have developed the following service commitments to ensure the consistent and timely delivery of community services in a transparent and responsible manner.
Our promise to you around providing a prompt response.