Services for older people

Find information about the many different support services available for older people and their carers

Services and programs to help you at home and in the community

If you, or someone you love need support to remain living independently in their own home, this page provides information on a range of home and community-based services that are available. This includes access to services for people who are frail, aged, or living with a disability, including their carers.

Update to Council's services

As of 1 July 2022, Moorabool Shire Council will no longer be a service provider of aged and disability services. This decision was made at an Ordinary Meeting of Council held on 3 March 2022. This informed decision follows the in-principle decision made by Council on 2 December 2021.

Moorabool Shire Council will continue to deliver all current services until 30 June 2022. There will be no changes to current services provided to existing clients until this date. 

Further information related to the announcement of Council's decision including the media press release and Frequently Asked Questions for the community is available below:

Media Release May 2022

CHSP FAQ Document May 2022

HACC-PYP FAQ Document May 2022

Media Release March 2022


Commonwealth Home Support Programme (CHSP)

Silver Chain Victoria has been appointed by the Commonwealth Government as the new service provider of the Commonwealth Home Support Programme (CHSP) for Moorabool Shire residents effective 1 July 2022.

Silver Chain is committed to providing a high-quality experience for every person, every time. For more than 125 years, Silver Chain has been trusted by Australians to provide exceptional quality in-home care. 

More information about Silver Chain is available on their website.

Silver Chain Victoria have been appointed to continue delivery of all existing services, currently provided by Moorabool Shire Council for residents over the age of 65 years. 

Home and Community Care Program for Younger People (HACC-PYP)

mecwacare has been appointed by the Victorian State Government as the new provider of services to Moorabool residents under the age of 65 who require supports in the home or community, effective 1 July 2022. 

mecwacare is a not-for-profit, non-denominational charitable organisation that has been caring for the community since 1959. They provide residential, community and in-home nursing care and support services for people who are aged and people who are living with a disability. 

mecwacare support more than 20,000 people across Victoria through a highly integrated service network operated by more than 2,000 employees and 500 volunteers. Their staff are culturally and linguistically diverse, representing 89 nationalities and speaking 100 languages to match the needs of clients.  

More information about mecwacare is available on their website.


Getting approval to access home support services

For Moorabool Shire residents aged over 65 years needing support in the home, approval through My Aged Care is required to access services. My Aged Care will assess your needs and identify the relevant aged care services available through the Commonwealth Home Support Programme (CHSP). CHSP is a government-funded program to help you live independently in your home.

The My Aged Care staff will help guide you to the services you may need. Make sure you have your Medicare card ready when you call them. 

Visit the My Aged Care website or call My Aged Care on 1800 200 422.


From 1 July 2022, residents under 65 years of age, supports can be accessed by contacting mecwacare directly on 1800 163 292 or 03 8573 4980. Alternatively you can email the Central Intake team on

Contacting Moorabool Shire Council

Council is committed to advocating for the aged and disability sectors of the community to ensure best outcomes for residents. Council’s involvement and advocacy will be achieved through Council’s Age Well Live Well strategy, Disability Access and Inclusion Plan, annual Disability Access and Inclusion awards, Positive Ageing Advisory Committee, Disability Access and Inclusion Advisory Committee in addition to the many other short-term and long-term projects.

Through this work, Council will continue to support community connections and inclusion, and in particular assist aged and disability community members to connect with suitable providers and health care services within the Shire. 

You can contact Moorabool Shire Council by calling 03 5366 7100 or emailing