Tobacco sales and smoking laws

Tobacco sales and smoking restrictions

Smoke free areas are important. In Victoria it is not permitted to smoke:

  • Within 4 metres of an entrance to a children’s indoor play centre;
  • Around public hospitals, registered community health centres, and certain Victorian Government buildings;
  • In outdoor areas where children and young people go for recreational and sporting activities;
  • In outdoor areas at hospitality and food venues used for eating food. 

Tobacco sales

It is against the law to sell tobacco products to minors (people under the age of 18). Environmental Health Officers are authorised to conduct tests to ensure that tobacco retailers are not selling their products to anyone under the age of 18.

If you believe a retailer is in breach of tobacco sales laws you can file a complaint.


Online complaints are monitored Monday to Friday 8.30am-5pm.

Submit an online complaint


Send us an email anytime to

Emails are monitored during business hours and we'll get back to you as soon as we can.

In person

You can make a complaint in person at any of the following locations:

Ballan Office 
15 Stead Street, Ballan
Open: Monday-Friday 8.30am-5pm

Darley Civic and Community Hub 
182 Halletts Way, Darley
Open: Monday to Friday 8.30am-5pm  

Lerderderg Library 
215 Main Street, Bacchus Marsh
Open: Monday to Friday 8.30am-5pm
           Saturday 9am-2pm


Mail your complaint to: PO BOX 18, Ballan, Victoria 3342

Need more information?

Call the Tobacco Information Line on 1300 136 775