Health providers and social support services

Find useful information and contact details for local hospitals, GP clinics, health providers, and social support services. 

Health Care Providers

Bacchus Marsh & Melton Regional Hospital 
Address - Grant Street, Bacchus Marsh
Contact - (03) 5367 2000
Website -

Bacchus Marsh Community Health Centre
Address - 35 Grant Street, Bacchus Marsh (enter via Turner Street)
Contact - (03) 5367 9674
Website -

Ballan District Health & Care
Address - 33 Cowie Street, Ballan
Contact - (03) 5368 1100
Website -

The Elms 
Address - 1/160 Main Street, Bacchus Marsh
Contact - (03) 5367 6662
Website -

Address - 12 Gell Street, Bacchus Marsh
Contact - (03) 5367 8000
Website - MyClinic Bacchus Marsh

Bacchus Marsh Medical Centre 
Centre 1 Address - Turner Street, Bacchus Marsh
Contact - (03) 5367 3333
Website -

Darley Medical Centre 
Centre 2 Address - 147 Gisborne Road, Darley
Contact - (03) 5367 5000

Maddingley Medical Centre 
Centre 3 Address - 4 O'Leary Way, Maddingley
Contact - (03) 5367 1875

Grant Street Medical Centre
Address - 54 Grant Street, Bacchus Marsh
Contact - (03) 4367 7555
Website -

Ballan Lifeline Medical Centre 
Address - 191 Inglis Street, Ballan
Contact - (03) 5370 2436
Website -

Rapha Bulk Billing Medical Centre 
Address - 162 Gisborne Road, Darley
Contact - (03) 5367 5969
Website -

Melton Youth Health Clinic (people aged 12-24 years) 
Address - 193 Barries Road, Melton West
Contact - (03) 9747 7609
Hours - Thursdays 4pm-7pm

Sexual and Reproductive Health

Melton Youth Health Clinic (people 12-24 years of age) 
Address - 193 Barries Road, Melton West
Contact - (03) 9747 7609
Hours - Thursdays 4pm-7pm

Food Relief

The Neighbours Place (Foodbank Emergency Food Relief) 
Providing emergency food relief to Moorabool Shire Residents
77 Main Street, Bacchus Marsh
(03) 5367 6222
Hours - 9.30am-3pm on Monday, Wednesday and Friday
Website - The Neighbours' Place

Ballan District Health and Care
Welfare/social worker
33 Cowie Street, Ballan
(03) 5368 1100
Hours - 9.30am-3pm on Monday, Wednesday and Friday
Website -

Soul Food 
Lunch provided each Wednesday at midday by volunteers at the Bacchus Marsh Uniting Church Hall.
St Andrew’s Uniting Church, Gisborne Road, Bacchus Marsh
(03) 5367 2543

Bacchus Up to Pay it Forward (BUTPIF) 
Provide funded food vouchers for residents in need in the Bacchus Marsh area. 
Bacchus Up to Pay it Forward - Home | Facebook

Keely's Cause Foodbank Ballan
0423 651 191

Access to food relief, essential items and support to isolate from 1 July 2022: view community fact sheet here.(PDF, 723KB)

Housing Support

Homelessness Support - Uniting Ballarat
Advice about paying rent and bills - including information on rental arrears, rent in advance and bonds                                      Tenancy support - connecting you to advice about your rights as a tenant to reduce the risk of being evicted                                    Housing information - including referrals, support and advice                                                                                                                Housing options - if you're sleeping rough, couch surfing or living in insecure or overcrowded housing                                              Referrals to vacancies - including crisis, transitional and long-term housing provided by Uniting
(03) 5332 1286

Homeless support services 
52 Grant Street, Bacchus Marsh
(03) 5267 9900

Call the statewide Homeless Crisis Response number 1800 825 955 to find the nearest service for homeless people.
Hours - Monday to Friday between 9am-5pm.

Financial Support

No Interest Loans Scheme 
No Interest Loans (NILs) are available to individuals and families on low incomes to access to safe, fair and affordable credit. Loans are available for essential goods and services such as fridges, washing machines, car repairs and medical procedures for up to $1,500. Repayments are set at an affordable amount over 12 to 18 months.

In Moorabool NILs is provided through The Neighbours Place.  

77 Main Street, Bacchus Marsh
03 5367 6222 
Monday, Wednesday and Friday 9.30am-12.30pm. Closed on public holidays.

Escaping Violence Payment Program  
The Escaping Violence Payment Program offers financial assistance and confidential support for people who have recently left a violent intimate partner.

From October 2021 the Federal Government provides women leaving a violent relationship access to a one-off payment of up to $5,000 to help them establish a life free of violence. 

Under the two-year Escaping Violence Payment trial women will receive financial assistance of up to $1,500 in cash or vouchers, with the remainder available for goods and services or direct payments of bonds, school fees or other support services to help establish a safe home.

Click here to find out more (including eligibility). You do not need to be a client of the UnitingCare Network to access the payment and you can be referred by any family violence or other support service

Click here to find out more


Mortgage Stress Victoria - West Justice 
Get FREE legal, financial counselling and Social Work support for your mortgage stress. Mortgage stress can mean you are behind in mortgage repayments, or you could be paid up to date, but you have other financial, legal, health or emotional issues causing household stress. Contact for free expert advice and rights on most issues. 

1800 572 292 Monday - Friday 9.30am-5pm 
Or complete an online form for an appointment


$250 Power Saving Bonus for Victorian households 
The $250 Power Saving Bonus is a one-off $250 payment for Victorian households to help ease cost-of-living pressures and encourage them to compare energy offers and save money. Applications are open between 1 July 2022 and 30 June 2023. The Bonus is available to all Victorians households who visit the Victorian Energy Compare website or engage with an energy affordability service through one of our participating community outreach partners.

PSB FAQs - Victorian Energy Compare


National Debt Hotline 
Whatever your financial difficulty, whether it’s the mortgage, the credit card, the gas bill or something else, the National Debt Helpline can help. Work out what you can afford, how to negotiate payment plans, what debts to prioritise, and much more. Manage your debts and get back on track.

Welcome Page - National Debt Helpline ( 

Call for FREE advice on how to manage your debts:1800 007 007


Gamblers Help - Financial Counselling 
Offering a range of support for people affected by gambling, their family and friends, including financial counselling, financial assistance and online support. Free and confidential support is also available in Arabic, Cantonese, Mandaring and Vietnamese. And interpreter for other languages can be arranged on request. 

Phone 1800 858 858
Under 25 Youthline  1800 262 376
Online Support


Victoria Legal Aid 
General legal information and connection to services that may help for those who qualify for legal aid services. Find information regarding unpaid fines, victims of scamms, money concerns and other legal issues. 
Phone 1300 792 387