Submit a request or complaint

If you need to lodge a request or complaint, please let us know.

Complaints help us improve our policies, practices and the way we deliver our services.

Requests and complaints can be made by any of the below methods:

Online

You can lodge a request or complaint by filling in our online form

Submit a request or complaint

Email

You can email your request or complaint to info@moorabool.vic.gov.au

By phone

You can call us to make a request or complaint on 5366 7100

In-person

You can attend one of our offices to lodge your request or complaint.

Lerderderg Library 

215 Main Street, Bacchus Marsh

Open: Monday to Friday 8.30am-5pm

           Saturday 9am-2pm

Ballan Office 

15 Stead Street, Ballan

Open: Monday-Friday 8.30am-5pm

Darley Civic and Community Hub  

182 Halletts Way, Darley

Open: Monday to Friday 8.30am-5pm