Pay an invoice or statement (debtor account)

If you have received an invoice you can pay in a number of different ways.

BPAY

You can pay your debtor account directly from your financial institution's online, mobile or telephone banking facility.

Biller code and biller reference numbers can be found on your debtor account invoice or by contacting us on (03) 5366 7100

AusPost

Australia Post Billpay

You can pay over the counter at any Australia Post Office outlet, over the phone or via the Post Billpay website.

BillPay code and biller reference numbers can be found on your debtor account invoice.

Phone

You can pay your debtor invoice over the phone with a credit or debit card with our customer service team by calling us (03) 5366 7100

Please have your details ready along with your credit card details.

In person

In-person

Bring your debtor account invoice to the Customer Service desk at one of our offices: 

  • 15 Stead Street, Ballan
  • 215 Main Street, Bacchus Marsh
  • 182 Halletts Way, Darley

EFTPOS facilities are available at the desk and all major credit cards are accepted as well as cash and cheques.