Report a dog attack

A dog of any size or breed can become aggressive when defending its territory. Even a friendly dog may guard the area on or around his/her property, especially when you are not present.

Most dog attacks in public places occur on the footpath or road bordering the attacking dog's property. For this reason, it is important to make sure your dog is securely contained.

Council’s Community Safety team takes reported dog attacks very seriously and responds immediately.

A dog attack is any incident where a dog rushes at, attacks, bites, harasses or chases a person or animal (other than vermin), even if there is no injury caused to the animal or person.

If you or your pet have been attacked by a dog, please let us know as soon as possible.

If the attack is currently in progress or the dog is still present at the scene please call us on 03 5366 7100 so we can respond immediately. We have Council Officers on call 24 hours a day, 7 days a week to assist. If you are calling outside of business hours please select option 1 for emergencies.

Online

You can report a dog attack using our online form. 

Report a dog or other animal issue

Email

You can email us the report at info@moorabool.vic.gov.au

Please include the following information in your email:

  • date and time of the attack
  • location (nearest residential address or exact park location)
  • description of the dog and owner (if applicable)
  • taking photos of any injuries
  • keeping copies of any records from your doctor or vet.

Phone

You can call us on 03 5366 7100 to report a dog attack.

We have Council Officers on call 24 hours a day, 7 days a week to assist. If you are calling outside of business hours please select option 1 for emergencies.

In person

You can visit one of our offices to report a dog attack.

Ballan Office 
15 Stead Street, Ballan
Open: Monday-Friday 8.30am-5pm

Darley Civic and Community Hub 
182 Halletts Way, Darley
Open: Monday to Friday 8.30am-5pm  

Lerderderg Library 
215 Main Street, Bacchus Marsh
Open: Monday to Friday 8.30am-5pm
           Saturday 9am-2pm

Mail

You can write to us at PO Box 18 Ballan, Vic 3340 to report a dog attack 

Please include the following information in your letter:

  • date and time of the attack
  • location (nearest residential address or exact park location)
  • description of the dog and owner (if applicable)
  • taking photos of any injuries
  • keeping copies of any records from your doctor or vet.

Record the details

Make a record of everything relevant about the dog attack, including:

  • the time of the attack
  • location (nearest residential address or exact park location)
  • description of the dog and owner
  • taking photos of any injuries
  • keeping copies of any records from your doctor or vet.

Assessment and response

A Council Officer will make an assessment of the report and respond within 24 business hours to discuss appropriate action.