It's important to report dog attacks to Council.
We take reported dog attacks very seriously and respond immediately.
A dog attack can include any incident where a dog rushes at, attacks, bites, harasses or chases a person or animal (other than vermin), even if there is no injury caused to the animal or person.
If you or your pet has been attacked by a dog, please let us know as soon as possible.
If the attack is currently in progress or the dog is still present at the scene please call us on 03 5366 7100 so we can respond immediately. We have Council Officers on call 24 hours a day, 7 days a week to assist. If you are calling outside of business hours please select option 1 for emergencies.
Record the details
Make a record of everything relevant about the dog attack, including:
- time of the attack
- location (nearest residential address or exact park location)
- description of the dog and owner
- taking photos of any injuries
- keeping copies of any records from your doctor or vet.
Assessment and response
A Council Officer will make an assessment of the report and respond within 24 business hours to discuss appropriate action.