Report a road maintenance issue

Council looks after the majority of the roads within Moorabool, however there are other road authorities which manage some roads within the shire.

  • VicRoads manages the Arterial or Declared roads including freeways and their overpasses.
  • The Department of Energy, Environment and Climate Action is responsible for many of the roads in State Forest areas.
  • Parks Victoria is responsible for many of the roads in the National and State Park areas.
  • VicTrack is responsible for roads surrounding an intersection with a train line.

To find out which entity to report the issue to, you can check our interactive map

If you have noticed a maintenance or safety issue relating to a road in Moorabool that Council maintains, you can report it to us.

Urgent road issues

For urgent issues requiring immediate attention please call us on 5366 7100

If calling outside business hours please select option 1 for emergencies. 

How to report

You can use any of the below methods to report a road issue to us:

Online

Step 1.Find out who manages the road

Not all roads are maintained by Council.

Check who manages the road using our interactive map

If we manage the road let us know, otherwise the interactive map will direct you to who to report it to.

Step 2.Complete an online form

Submit the details via our online form

Email

Step 1.Find out who manages the road

Not all roads are maintained by Council.

Check who manages the road using our interactive map

If we manage the road let us know, otherwise the interactive map will direct you to who to report it to.

Step 2.Email us

Send us an email with the details to info@moorabool.vic.gov.au

Phone

Step 1.Find out who manages the road

Not all roads are maintained by Council.

Check who manages the road using our interactive map

If we manage the road let us know, otherwise the interactive map will direct you to who to report it to.

Step 2.Call us

Call us on 03 5366 7100

In Person

Step 1.Find out who manages the road

Not all roads are maintained by Council.

Check who manages the road using our interactive map

If we manage the road let us know, otherwise the interactive map will direct you to who to report it to.

Step 2.Visit us

You can visit any of our three offices to advise us of the issue.

Ballan Office
15 Stead Street, Ballan
Open: Monday to Friday 8.30am-5pm

Darley Civic and Community Hub 
182 Halletts Way, Darley
Open: Monday to Friday 8.30am-5pm

Lerderderg Library 
215 Main Street, Bacchus Marsh
Open: Monday to Friday 8.30am-5pm
Saturday 9am-2pm

Post

Step 1.Find out who manages the road

Not all roads are maintained by Council.

Check who manages the road using our interactive map

If we manage the road let us know, otherwise the interactive map will direct you to who to report it to.

Step 2.Write to us

You can post to us at PO BOX 18, Ballan, Victoria 3342.