Damaged bins

If your garbage (red lid), recycling (yellow lid) or green waste (green lid) bin is damaged, let us know so we can repair or organise a replacement.

We will repair bins that have missing bins, lids, lid pins, wheels or wheel axles at no cost.

Damaged beyond repair? You can order a replacement bin here: Order new, additional or replacement bins at no cost.

To let us know about your damaged bin, you can use any of the below methods:

Online

Email

You can report a damaged bin by emailing us at info@moorabool.vic.gov.au

Phone

You can report a damaged bin by calling us on 03 5366 7100

In person

You can report a damaged bin at any of our office locations:

Ballan Office
15 Stead Street, Ballan
Open: Monday-Friday 8.30am-5pm

Darley Civic and Community Hub 
182 Halletts Way, Darley
Open: Monday to Friday 8.30am-5pm

Lerderderg Library 
215 Main Street, Bacchus Marsh
Open: Monday to Friday 8.30am-5pm
           Saturday 9am-2pm

Post

You can write to us addressed to: PO Box 18, Ballan 3342

What happens next?

Once you have reported a damaged bin, you will receive a confirmation email.

Leave your bin at the kerbside where it is usually collected. The repair will be completed within 5 business days.