Find out about closures, changes to services, facilities, events and keeping yourselves safe, visit our 
An advocate can support you to:
- Make a decision for yourself
- Make your voice heard
- Stand up for your rights
- Protect and promote your interests
- Speak on your behalf
An advocate can offer suggestions and information about options, but the final decision will always be yours. The Active Ageing & Community Access unit encourages you to use an advocate when raising issues that make you feel overwhelmed, intimidated or unsure about your rights. You may also want to use an advocate if you are making a complaint or during the assessment or review process.
You can choose your own advocate or we will assist you to contact an independent advocacy agency. Information is not shared or provided to your advocate unless we have your consent to do so. You can change your advocate or stop using an advocate at any time. Please contact the Active Ageing & Community Access unit if you want to change or stop using your advocate.
Organisations that can assist you with advocacy or provide you with an advocate are listed below:
| Organisation | Contact details |
| Aged Care Information Line |
1800 500 853 TTY 1800 555 677 |
| Council on the Ageing Seniors Info Line | 1300 305 090 |
| Office of the Public Advocate | 1300 309 337 |
|
Aged Care advocacy – free and confidential service promoting the rights of people receiving aged care services Advocacy service can:
|
Freecall- 1800 700 600 |
| Seniors Rights |
E-mail: info@seniorsrights.org.au Web: www.seniorsrights.org.au(link is external) Helpline 1300 368 821 Monday-Friday 10am – 5pm |
