Submit or report an issue.
Contact information for Moorabool Shire Council.
Primary Contact Details
Phone: 03 5366 7100
Fax: 03 5368 1757
Email: info@moorabool.vic.gov.au
Mail: PO Box 18, Ballan Victoria 3342
Emergency Contact Details
Emergency after hours animal control: 0400 501 696
Aged and Disability Services: 0409 138 201
All Other Emergencies: 0419 887 065
In Person/Our Offices
Ballan
15 Stead Street, Ballan 3342
Monday — Friday: 8.30am - 5.00pm
Bacchus Marsh
(Located at the Lerderderg Library)
215 Main Street, Bacchus Marsh 3340
Monday — Friday: 8.30am - 5.00pm
Saturday — 9.00am - 2.00pm
Saturday — 9.00am - 2.00pm
Darley
182 Halletts Way, Darley 3340
Monday — Friday: 8.30am - 5.00pm
Read about our customer service charter, online requests and complaints handling process.
Moorabool Shire Council is Relay Service Friendly
If you are deaf or have a hearing or speech impairment you can call through the National Relay Service (NRS):
- TY user can phone 133677 then ask for 1300 003 280.
- Speak & Listen (speech-to-speech) users can phone 1300 555 727 then ask for 1300 003 280.
- Internet relay user can connect to NRS on www.relayservice.gov.au then ask for 1300 003 280.

Victorian Interpreting & Translating Service
- VITS qualified interpreters provide on- site, telephone and video interpreting services.
- For Interpreting Bookings: 03 9280 1955
- For Translating Services: 03 9280 1941
