Customer Satisfaction survey

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Wednesday, 30 January, 2019 - 15:00

Please note: from 4 February 2019, for the period of up to three weeks, your household may receive a call from an independent market research agency, National Field Services.

They have been commissioned by Council to conduct a community satisfaction survey on our behalf. Similar surveys will be undertaken across Victorian councils in the coming months. The survey has been designed to assess the performance of Council across a range of measures to identify ways to provide improvement or more effective service delivery to residents.

The survey will involve up to 400 interviews conducted among a representative sample of residents.

We appreciate you taking the time to assist us with your valuable feedback.

Please be assured that your details and individual responses are confidential. Only the overall results are shared with Council.

If you have any questions, please don’t hesitate to contact us: 5366 7100.

Last Updated:

Wednesday, 30 January, 2019 - 15:05