Services may be requested directly by an individual, family member, health professional or another service provider.
To request information about accessing services provided by the Active Ageing and Community Access unit contact 5366 7100. A referral made on behalf of someone else (i.e. by a family member, friend, doctor or health professional) must have the person's consent.
The Intake and Response Officer will determine client eligibility. If the applicant is eligible for services, the Intake and Response Officer will provide further information on the process and collect relevant information from you. If you are aged 65+ we will assist you to be registered under the My Aged Care system or you can call yourself on 1800 200 422.
All eligible people referred for support services receive a detailed and holistic assessment. The assessment idenitifies the person's strength, needs and abilities and provides services or care that aims to maximise independence and maintain your health and well being.