Find out about closures, changes to services, facilities, events and keeping yourselves safe, visit our COVID-19 update.

Information For Businesses During Coronavirus

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The outbreak of COVID-19 (Coronavirus) is causing unprecedented disruption for many local businesses across a wide range of industries.

If your business is being impacted as a result of the virus there are resources that can help. Additionally, Moorabool Shire Council’s Economic Development Team are on hand to support small businesses during this challenging time on (03) 5366 7100 or by emailing

Please follow us on Facebook to keep up to date with information as it becomes available. Business Growth and Innovation – Moorabool Shire

Page last updated: 08 April 2020

Staying up to Date with COVID-19

The Department of Health and Human Services (DHHS) has information, daily updates and advice about the outbreak of the coronavirus disease (COVID-19). For more information visit the Department of Health and Human Services' Coronavirus page.

Council’s Business Support

To keep up to date with Council’s available services visit our COVID-19 page.


Moorabool E-News Updates

Subscribe to our mailing list to receive a weekly e-newsletter with information and updates.


Online Networking Sessions

To enable the continuation of Council’s Networking sessions, Coffee Connect’s will be delivered online via Zoom to ensure that our local business community can continue to stay in touch.

You'll still need to register to receive a link, which will be emailed to you after registration

Click here to find Coffee Connect sessions and register your attendance.


Access to Grants and Financial Assistance
Businesses seeking financial assistance are encouraged to check Moorabool’s Grant Hub to search for funding relevant to them.

Guidance and advice on the grant writing process can be sought from Council’s Economic Development Team on (03) 5366 7100.

Victorian Government Business Support

The Victorian Government has released a range of measures designed to assist businesses impacted by COVID-19. Services provided include:

  • Victorian Government Economic Survival Package
  • Business continuity and recovery plans 
  • Australian Government's Economic Response 
  • What you should tell your staff?
  • Can your business run events?
  • COVID-19 (coronavirus) updates
  • Travel advice
  • More information
  • Mental health support

Find more information at Business Victoria's Coronavirus Business Support page.


Victorian Government Economic Survival Package

As part of a $1.7 billion economic survival package, the Victorian Government has announced $500 million to establish a Business Support Fund to help small to medium businesses most impacted by the COVID-19 outbreak.

Register your interest to receive more details of the program at the Economic Survival and Jobs Package page.


Hotline Help for Businesses Dealing with COVID-19 Impacts

Businesses across the state can access information on dealing with COVID-19 by calling the Business Victoria hotline on 13 22 15.

Australian Government Business Support & Information

Australia’s Federal Government have released a range of measures to assist those disadvantaged by COVID-19.

Find more information at the Coronavirus information and support for business page.


Australian Government Stimulus Package – Business

The Australian Government has announced an economic response totalling $189 billion to provide timely support to affected workers, businesses, and the broader community.

The Government’s economic response targets three areas:

  • Support for business
  • Supporting the flow of credit
  • Supporting individuals and households


Support for Business

The Australian Government is supporting Australian businesses to manage cash flow challenges and retain employees.

Assistance includes cash flow support to businesses and temporary measures to provide relief for financially distressed businesses.

Find more information at the Coronavirus information and support for business page.


Supporting the Flow of Credit
The Government, the Reserve Bank of Australia, and the Australian Prudential Regulation Authority have taken coordinated action to ensure the flow of credit in the Australian economy.

Timely access to credit is vital for businesses to manage the impacts of the Coronavirus.

Find more information at the Treasury's Supporting the Flow of Credit page.


Supporting Individuals and Households

The Australian Government is providing financial assistance to Australians to support them through the Coronavirus. This assistance includes income support payments, payments to support households and temporary early releases of superannuation.

Information for Individuals and Households can be found here:

AusIndustry Contact Centre (Australian Government)

The AusIndustry Contact Centre are playing a key role in promoting and advising business on the government’s small business measures announced by the Prime Minister.

The AusIndustry Contact Centre provides advice from a dedicated COVID-19 (coronavirus) team seven days per week, 7am to 9pm for the first month of enhanced support, and 8am to 8pm for the following five months.

Support for COVID-19 enquiries will be prioritised by all Contact Centre support agents, please call 13 28 46

Find more information at the Continuing your business page.

Australian Taxation Office (ATO)

If you are experiencing difficulties meeting your tax and super obligations because of COVID-19 (coronavirus) the ATO can help.

Find more information at the ATO's COVID-19 page.

Phone the emergency support hotline: 1800 806 218

If you prefer to speak to the ATO in a language other than English, phone the Translating and Interpreting Service (TIS) on 13 14 50 for help with your call.

Victorian Chamber of Commerce Industry (VCCI)

The Victorian Chamber of Commerce and Industry (VCCI) provides information about resources available to support businesses affected by Coronavirus (COVID-19), including a COVID-19 Employer Guide.

The Victorian Chamber of Commerce and Industry has waived membership fees for the first year. Applying for membership is recommended as the chamber is well positioned to provide advocacy and support to its members.

For more information, visit the Victorian Chamber of Commerce's COVID-19 (Coronavirus) resources for business page.

Phone VCCI: 03 8662 5333

Working for Victoria Fund – Support for Displaced Workers

As part of the $1.7 billion Economic Survival Package, the Victorian Government has announced a $500 million package to help people who have lost their jobs at this difficult time.

Under the Working for Victoria Fund, displaced workers will be eligible to apply for different types of work. This presents opportunities for paid work and an opportunity to contribute to Victoria’s ability to manage the COVID-19 event and support the community.

For more information about eligibility, types of jobs available and to register your interest, visit Working for Victoria.

Financial Institutions

Many financial institutions have set up dedicated hotlines for those impacted by COVID-19. A list of the biggest banks is below:

Stopping the Spread

Cleaning and Disinfecting

The Department of Health and Human Services (DHHS) has information and advice for the business (non-healthcare) sector to reduce the risk of COVID-19 transmission.

Guiding principles apply equally to domestic settings, office buildings, small retail businesses, social venues, and all other non-healthcare settings.

More information visit the Department of Health and Human Services' Business sector - coronavirus disease (COVID-19) page.


Social Distancing
Please remember the importance of Social Distancing (Stay more than 1.5m from people) as it will stop or slow down the spread of disease. This is a simple common sense action to help reduce the risk to you and to others. As a requirement you need to ensure the 1 person per 4 square meter rule applies in all shops and businesses remaining open (customer limit must be displayed on a sign).

Information for Food and Health Based Businesses

If you have closed your business due to COVID 19 please advise the Health Department so we can adjust our records accordingly.


Which beauty and personal care businesses are currently prohibited?

All care services where there is close contact for a prolonged period between the client and the therapist, including:

  • Beauty therapy, spray-tanning, waxing and nail salons
  • Tattoo and piercing parlours
  • Spas and massage parlours providing relaxation massages as distinct from therapeutic or remedial massage.

Allied health services, such as physiotherapy and podiatry can continue to operate as normal.


Do food and drink businesses have to close?

Any business providing only sit-down meals and drinks must close. You may remain open if your business operates as takeaway or delivery only, or if you change over from table service to takeaway and delivery only.

This restriction is to reduce the opportunity for large numbers of people to spend time in an enclosed space while eating their meal. Restaurants, cafes, cafeterias and fast-food stores also have many surfaces, tabletops, door handles and other fixtures that are touched or handled by many customers.  Reducing the amount of time people spend in a food service business can minimise the risk of transmission of coronavirus.

there should be a minimum of 4 square metres of available floorspace per person in all shops, offices, showrooms or other commercial premises.


If I change my business to takeaway and delivery only are there extra requirements?

If your class 2 food business is currently registered, there is no further registration or administrative requirements needed for you to provide takeaway or home delivery services from your business.

You will, however, need to ensure that you have added appropriate content to your food safety program and continue to comply with all the requirements of the Australia New Zealand Food Safety Code sections 3.2.2 and 3.2.3, including requirements such as packaging used for takeaway, temperature control during delivery etc.


If my business is allowed to stay open, are there any special conditions I should know?

Yes, there are three special requirements for every retail business that has customer premises:

  • You must measure your available floorspace and identify the maximum number of customers allowed on your premises at one time. For example, if your shop is 8 metres wide by 20 metres deep, its floorspace would allow no more than 40 customers and staff inside at one time (8 x 20 = 160m2, divided by 4 m2 per person = 40 people)
  • You must place a sign at the entrance to your premises indicating the maximum capacity of your shop and ensure that no more than this number are in your premises at any one time
  • You must initiate a cleaning regime that ensures:
    • Frequently touched surfaces such as door handles, touch screen, handrails and benchtops are cleaned at least twice per day
    • All surfaces are cleaned when visibly soiled
    • All surfaces are cleaned immediately there is spillage

The cleaning regime must include use of a disinfectant with anti-viral properties that complies with the published requirements of the Department of Health and Human Services.


Last Updated:

Wednesday, 25 March, 2020 - 14:25