Financial hardship

Providing support to those financially affected by COVID-19

Your safety remains our top priority during COVID-19.

We are providing support to residents through our COVID-19 Financial Hardship Policy.(PDF, 1MB)  This policy supports residents and businesses impacted due to the COVID-19 pandemic.

Complete the COVID-19 payment arrangement application.

COVID-19 payment brochure(PDF, 165KB)  
COVID-19 payment workflow(PDF, 122KB)

Payments for Council bills can be paid over the phone with a credit card. Or, most bills can be paid via B-Pay or at the post office.
More information on making payments during the closure:

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Link to larger image(PNG, 133KB)

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